Under the Distance Selling Regulations you have up to 14 working days after you have received your delivery to cancel your order. Please note: In order for us to process a refund, we require the goods to be unused and returned in their original packaging, including all labels. If you would like to return an item, please send us a message (email@example.com) and we will respond with the return address. We will process your refund through PayPal within 48 hours of receiving the goods providing they are unused and in a saleable condition. Please note you are responsible for any loss or damage from when they are delivered to you until when they are returned to us, as well as the cost of the return. For this reason, please only send items back to us via a trackable postal service.